This policy explains how Redesignee collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.
1. Data Controller
Redesignee is the controller of your personal data. If you have questions regarding your data or this policy, please contact our Data Protection Officer at hello@redesignee.com.
2. Information We Collect
We collect information to provide a better experience for all our users. This includes:
- Identity Data: Name, username, or similar identifiers.
- Contact Data: Email address and billing address.
- Technical Data: IP address, browser type, time zone settings, and operating system.
- Usage Data: Information about how you use our website and services.
3. How We Use Your Data
We only process your data when we have a legal basis to do so, such as:
- Contractual Necessity: To fulfill your orders and provide our services.
- Consent: When you opt-in to receive our newsletter or marketing.
- Legal Obligation: When we must comply with tax or regulatory laws.
- Legitimate Interests: To improve our platform and ensure network security.
4. Cookie Policy
Our website uses cookies to distinguish you from other users. You can manage your preferences through your browser settings.
5. Your GDPR Rights
Under the GDPR, you have specific rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Rectification: Request correction of inaccurate data.
- Erasure ("Right to be Forgotten"): Request that we delete your personal data.
- Portability: Request the transfer of your data to another service.
- Withdraw Consent: Withdraw your consent for data processing at any time.
To exercise these rights, please contact us at hello@redesignee.com.
6. Data Retention & Security
- Retention: We only keep your data as long as necessary to fulfill the purposes we collected it for, including legal or reporting requirements.
- Security: We implement industry-standard encryption (SSL/TLS) and organizational measures to prevent unauthorized access or disclosure of your information.
7. Third-Party Sharing
We do not sell your personal data. We may share data with trusted third-party providers (e.g., Stripe for payment processing, hosting providers) only to the extent necessary to perform their services for us.
